Frequently Asked Questions

You have standards. So do we. Here are the answers you need straight and simple.

What makes UNXAGE different from other activewear brands?

UNXAGE is not
mass-market. Every piece is engineered for performance and designed with luxury
minimalism in mind. From fabric selection to stitching precision — every detail
is intentional. You're not just buying activewear. You're investing in how you
move, look, and feel.

What fabrics do you use?

We use premium, high-performance fabrics
selected for breathability, stretch, durability, and feel. Our materials are
built to handle intense training while maintaining their structure and
silhouette over time. Specific fabric compositions are listed on each product
page.

Is UNXAGE suitable for both men and women?

Absolutely. UNXAGE is designed for anyone
who trains with intent. Our collections are crafted for both men and women —
with fits and silhouettes tailored to each.

How do I find my size?

Each product comes
with a detailed size guide. We recommend measuring yourself before ordering and
cross-referencing with our size chart. If you're between sizes, we'll note on
the product page whether to size up or down.

Will the fabric lose shape or quality after washing

Not if cared for
correctly. We recommend cold machine wash, no tumble dry, and no bleach. Follow
the care label on each garment and your UNXAGE pieces will hold their form and
performance for the long run.

ORDERS & PAYMENT

What payment methods do you accept?

We accept all major credit and debit cards,
Apple Pay, and other secure payment options available at checkout. All
transactions are encrypted and processed securely.

Can I modify or cancel my order after placing it?

We move fast. Orders
are processed quickly to ensure swift delivery. If you need to make a change,
contact us immediately at hello@unxage.com. We'll do our best — but we cannot
guarantee modifications once an order is confirmed.

Will I receive an order confirmation?

Yes. A confirmation email will be sent to
you as soon as your order is placed. If you don't receive it within a few
minutes, check your spam folder or contact our team.

SHIPPING & DELIVERY

Do you ship internationally?

Yes. UNXAGE ships
across the UAE and globally. Delivery times and shipping fees vary by location
and are displayed at checkout.

How long will my order take to arrive?

UAE orders typically arrive within 2–5
business days. International orders vary by destination. You will receive a
tracking link once your order has been dispatched.

What if my order is delayed

While we work with reliable courier
partners, occasional delays may occur. If your order hasn't arrived within the
estimated window, reach out to us and we'll track it down for you.

RETURNS & EXCHANGES

What is your return policy?

We accept returns
within 14 days of delivery, provided items are unworn, unwashed, and in their
original packaging with all tags intact.

How do I initiate a return or exchange?

Contact our team at
hello@unxage.com with your order number and reason for return. We'll guide you
through the process swiftly.

Are sale items eligible for return?

Sale and promotional
items are final sale unless they arrive damaged or defective. Please review
product details carefully before purchasing.

BRAND & CONTACT

Where is UNXAGE based?

UNXAGE is based in Dubai, UAE — and built
for a global audience that refuses to settle.

How can I contact the UNXAGE team?

Reach us at hello@unxage.com or through the contact form on our website. We respond within 24–48
business hours.

Do you have a physical store?

We are currently a
digital-first brand. All purchases are made through our website. Updates on any
physical presence will be announced across our channels.

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