Unxage

Privacy Policy

Unxage ("Unxage," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

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1.Information We Collect

1.1 Information You Provide to Us

• Account & order information: name, email address, phone number, shipping and billing address, payment details (processed securely by our payment providers — we do not store full card numbers).
• Communications: messages you send us via email, contact forms, or customer service channels.
• Marketing preferences: information you provide when subscribing to emails, SMS, or other communications.
• Other information you choose to provide: reviews, survey responses, or content you submit to us.

1.2 Information Collected Automatically

• Device and usage data: IP address, browser type, device type, operating system, referring URLs, pages viewed, and time spent on our site.
• Cookies and similar technologies: see Section 5 below.
• Location data: general location inferred from IP address (for currency, language, and shipping purposes).

1.3 Information from Third Parties

We may receive information about you from third parties such as payment processors, shipping partners, marketing platforms, and analytics providers, which we combine with information we collect directly.

2.How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payment, shipping, and customer service
• Create and manage your account
• Communicate with you about orders, products, promotions, and updates
• Personalize your experience on our site
• Improve our Services, products, and content
• Detect, investigate, and prevent fraud or unauthorized activity
• Comply with legal obligations
• Operate our global, multi-region storefront, including currency and language localization

3.How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: payment processors, shipping and fulfillment partners, IT and hosting providers, marketing and analytics platforms, and customer service tools — solely to help us operate our Services.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
• Legal compliance: when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Unxage, our customers, or others.
• With your consent: for any other purpose disclosed to you at the time of collection.

4.International Data Transfers

As a global brand, Unxage operates across multiple regions and currencies. Your information may be transferred to, stored, and processed in countries other than your own, including countries that may have different data protection laws. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your information when transferred internationally.

5.Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep your cart and session active
• Remember your preferences (currency, language, region)
• Understand how you use our site and improve performance
• Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services. Where required by law, we will request your consent before placing non-essential cookies.

6.Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent
• Opt out of the sale or sharing of personal information (where applicable)
• Lodge a complaint with your local data protection authority

Residents of the EU/UK (GDPR): You have the rights described above and may contact us to exercise them.

Residents of California and other U.S. states with privacy laws: You may have additional rights, including the right to know, delete, correct, and opt out of certain data sharing.

To exercise any of these rights, contact us at hello@unxage.com.

7.Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

8.Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9.Children's Privacy

Unxage's Services are intended for individuals aged 16 and above. We do not knowingly collect personal information from anyone under 16. If we become aware that we have collected information from someone under 16, we will take steps to delete it.

10.Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

11.Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy with a revised "Last updated" date. Continued use of our Services after changes take effect constitutes acceptance of the updated policy.

12.Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: